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Creativity is Not About Ease of Use

November 17, 2011October 20, 2020

Creating a Corporate Culture of Creativity

July 12, 2010October 20, 2020

Imagination and Moving the Conversation Forward

August 25, 2010October 20, 2020Design Thinkingcreativity, innovation

The ability to look beyond one’s own experiences and to learn from others; to dream of possibilities rather than limitations is essential for success in today’s global market. In a recent IBM study of more than 1

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Creating a Corporate Culture of Creativity

Creating a Corporate Culture of Creativity

July 12, 2010October 20, 2020User Experiencecorporate culture, creativity, leadership

I’ve had many discussions about the concept of leadership over the past few years with colleagues around the world; many of whom come from a range of backgrounds, experiences, and cultures that value different ideas

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The Global Community of Practice

May 11, 2010October 20, 2020Speaking and Facilitatingcommunity, leadership

Design communities of practice need to re-think what “community” means today. Though we may be more connected to others’ ideas through the Internet, true understanding cannot be achieved by a theoretical knowing. We need to

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How important is Plain Language…?

May 2, 2010October 20, 2020Design Thinkingplain language, writing

This spoof illustrates the importance of Plain Language when writing for the web; working with clients; or with members of your team. I don’t know if I’m more disturbed by the fact that I understood every single

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Shhhhhh! I’m Sleeping…Getting Smarter

September 7, 2008October 20, 2020Design ThinkingHuman Factors

Memory is more important than reality when attempting to build great user experiences. This was one of the main ideas shared by Don Norman at UX Week. Having a background in cognitive and behavioral psychology, I’m always more

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